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About the Agency
                    Authorities & Activities
 

The Agency shall undertake all powers necessary to achieve its aims, including in particular the following:

  1. Ensuring that all activities of electric power generation, transmission, distribution, and sale, are carried out in compliance with the laws and regulations in effect in the Arab Republic of Egypt, especially those relating to environmental protection.
  1. Reviewing regularly the plans prepared for the electric power consumption, production, transmission and distribution, including the investments necessary for such plans, in order to ensure availability of power for various usages in conformity with government policy.
  2. setting regulation that ensure lawful competition in the field of electric power production and distribution in the best interests of the consumer.
  1. Making sure that the costs of power production, transmission, distribution guarantee the interests of all parties involved in these activities.
  1. Ensuring the realization of a fair return to the electric Utilities to ensure the continuity of the activities and sound financial position thereof.
  1. Reviewing the policies and procedures of the National Energy Control Center to ensure compliance with the optimum operation standards and technical performance levels in coordination with the Egyptian Electricity Holding Company frame work and in the best interest of all parties within the Electric Utility.
  1. Following up on the availability of technical, financial and economic capabilities for the Electric Utility.
  1. Ensuring the quality of the technical and administrative services provided by the Electric Utility to the consumers.
  1. Publishing such information, reports, and recommendations that assist the Electric Utility and the consumers to be aware of their rights and responsibilities and of the role played by the agency for the electric utility with full transparency.
  1. Investigating consumer's complaints to ensure protection of their interests and settlements of any disputes that may arise among the parties involved in the activity.
  1. Issuing licenses for the construction, management, operation, and maintenance of the electric power generation, transmission, distribution, and sale projects.
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